HOME   Voices Of Our Staff Members   Jim Knipfer
    Staff Voice Top
  • Denbo Masayuki of the Planning and Department Section
  • Satoshi Uemura of the Marketing Department
  • Masanori Kondo of the Customer Service Department
  • Ayako Takahashi of the Customer Service Department
  • Hirofumi Uchizono of the Design Section
  • Engineering Advisor Masafumi Tanaka
  • Jim Knipfer Overseas Department
Jim Knipfer Overseas Department
Jim Knipfer Overseas Department
What I have found to be truly unique though is the commitment to providing the correct product for each customer.

@I am considered a newcomer to the Nemoto Kyorindo team but do bring many years of past experience with contrast injectors and medical imaging to the team. Being aware of Nemoto many years prior to joining the team made the personal transition quite easy however the introduction into a new world of customer satisfaction and product development has and continues to be a whole new experience. Here at Nemoto the voice of the customer by far is a top priority and no products are developed without understanding the needs and intentions of the customer first. Product development is truly a team effort here which leads to products that are planned in detailed and specifically for our customer. What I have found to be truly unique though is the commitment to providing the correct product for each customer. We donft just develop one version of a product and try to sell it everywhere in the world we make the products and the necessary versions thereof to make sure we are satisfying the customerfs requirements everywhere. True gcustomer satisfactionh from the beginning! My aim here at Nemoto is to share my experiences as well as to listen carefully and learn from my colleagues experiences so that we can continually strengthen our team and develop the customerfs products that will drive our company to number one in the world. This we all understand will take time, patience and a well developed plan. Fortunately, we have all of these and we have the right people to make this happen.

HOME   Voices Of Our Staff Members   Jim Knipfer