I am considered a newcomer to the Nemoto Kyorindo team but do bring many years of past experience with contrast injectors and medical imaging to the team. Being aware of Nemoto many years prior to joining the team made the personal transition quite easy however the introduction into a new world of customer satisfaction and product development has and continues to be a whole new experience. Here at Nemoto the voice of the customer by far is a top priority and no products are developed without understanding the needs and intentions of the customer first. Product development is truly a team effort here which leads to products that are planned in detailed and specifically for our customer. What I have found to be truly unique though is the commitment to providing the correct product for each customer. We don’t just develop one version of a product and try to sell it everywhere in the world we make the products and the necessary versions thereof to make sure we are satisfying the customer’s requirements everywhere. True “customer satisfaction” from the beginning! My aim here at Nemoto is to share my experiences as well as to listen carefully and learn from my colleagues experiences so that we can continually strengthen our team and develop the customer’s products that will drive our company to number one in the world. This we all understand will take time, patience and a well developed plan. Fortunately, we have all of these and we have the right people to make this happen.